If you have any questions about Legacy Family Dental, our available services, and the ways in which we operate, please don’t hesitate to contact us directly. Our team wants you to feel confident when choosing us as your new oral healthcare home here in Plano, TX. Below, we’ve compiled several of the most common FAQs we receive and their answers for more convenient access:
Dr. McConnell and our team regularly take continuing education courses to stay current with the latest techniques and materials. Dr. McConnell also regularly attends classes at the internationally renowned Las Vegas Institute for Advanced Dental Studies and numerous other dental conferences and continuing education
Yes, we can. You will have a very good idea of what your smile will look like with our computer imaging system. In fact, we'll let you keep your before and after photos to inspire you further.
We will schedule you for your next visit, then make a point of sending a reminder emails/text messages or calling you to confirm. We believe an ounce of prevention is worth a pound of cure, and regular dental check-ups can help you avoid the larger and more expensive procedures later.
While we do not participate with any insurance plans, our team will do everything possible to help you maximize your benefits. Our financial policy allows us to provide you with the best treatment available and does not limit your health to just what your plan covers. We will be happy to submit your insurance paperwork for you at the time of treatment. If you have any questions about your insurance, please feel free to call for more information.
We definitely accept referrals. We feel it's the highest compliment you can give us when you refer a friend or family member.
Dr. McConnell is always available to assist patients of record with dental emergencies. Don't hesitate to call after hours and he will be paged.
There is a chance we can get the tooth back in your child's mouth, so please call our office immediately, if you are a patient of record and this occurs after hours, please call and page Dr McConnell. If possible, place the tooth in a cup of milk so that the calcium and vitamin D from the milk can continue feeding the tooth bone.
We can arrange payment options that best fit your dental needs and budget. Payments are also accepted through credit cards. We can help you receive financing with low or no interest through CareCredit.
Yes! You can email Dr. McConnell with questions and he'll get back to you as soon as possible. Of course, you are also always free to call the office. He or a member of his staff will be more than happy to chat with you about dentistry.
If you're like most of our patients, you want the simplest way possible to whiten your smile. Our revolutionary take home whitening system can dramatically brighten your teeth in the convenience of your own home over a seven to 10 day period of wearing the trays/gel for just 30 minutes a day.
We use state-of-the-art sterilization procedures. We use disposable items whenever possible and pride ourselves on a clean and neat facility. We follow all OSHA and ADA requirements. We are also HIPAA compliant. This is a new regulation that protects the rights of patients with the distribution of their health information. It insures patient confidentiality.
We don't rush our appointments with you. Instead we like to take the time needed so that you can feel relaxed and comfortable. We want to make sure you are receiving the best dental care possible and that you are well-informed.
Yes, it is. Bleeding is not a sign of optimal oral health. Our goal is to help you keep your teeth healthy for a lifetime.
We understand that some patients are very nervous about going to the dentist. For those patients, we offer nitrous oxide and other medications, as needed, for restorative procedures. Dr McConnell is very well known for his calming demeanor and gentle touch.
At your first appointment, Dr. McConnell will be happy to explain any of these procedures to you. You can also visit the website of the American Dental Association at www.ada.org to find out more.
We offer an initial complimentary cosmetic consultation. If your front teeth are a little crooked or if they have a gap, a new and practical alternative to braces is porcelain veneers or composite bonding. Both of these techniques can provide "instant orthodontics" for some patients. Come in and talk to Dr. McConnell about this exciting possibility.
We offer an initial complimentary cosmetic consultation to analyze your smile. Each person has a unique "perfect" smile, one that is proportional and flattering to his or her face. With Smile Analysis, we can show you what your best smile can look like.
Dr. McConnell will sit down with you and measure your teeth. He will determine whether your smile is in harmony with your face. Everybody's smile is unique to them, and with a few simple measurements or lab procedures, we can find the best smile that is uniquely you.
He can show you pictures of other people's smiles to give you a sense of how your smile can be enhanced. He can also provide you with a picture of what your smile can look like. You can take that picture home, talk about it with your friends and family, and make an informed and well-thought-out decision. In some instances, he can provide a "temporary" enhanced smile, one that you can "test drive" for a while to see if it's the smile you'd like to have permanently. That way, you can get used to your new look before you make a permanent commitment to a new smile.
Yes, they're available to you on this website. Just click here.
